# Frequently Asked Questions
Everything you need to know about Perfect Line services.
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## General Questions
### What is semi-permanent makeup (PMU)?
Semi-permanent makeup, also called permanent makeup or cosmetic tattooing, is a technique that implants pigment into the skin to create the appearance of makeup. Unlike traditional tattoos, PMU uses pigments designed to fade naturally over 1-3 years, allowing your look to evolve with beauty trends and your changing preferences.
### Does it hurt?
Most clients describe the sensation as mild discomfort rather than pain. We use professional-grade numbing cream throughout the procedure to ensure your comfort. Pain tolerance varies, but the vast majority of clients tolerate the process very well and are surprised it's less uncomfortable than expected.
### How long does PMU last?
- **Brows:** 1-2 years (microblading), 2-3 years (ombre/powder)
- **Eyeliner:** 2-3 years
- **Lips:** 2-3 years
- **Lash Lift:** 6-8 weeks
Longevity depends on skin type, lifestyle, sun exposure, and skincare products used.
### Is it safe?
Yes, when performed by a trained professional using proper techniques and medical-grade tools. We follow strict sanitation protocols, use only high-quality pigments, and are fully licensed and certified. All tools are sterilized or single-use disposable.
### How much does it cost?
Our services range from $20 (simple brow trim) to $1,300 (complex melanin care). Most PMU services are $400-$600. View our [Services](/collections/all-services) page for complete pricing.
### Do you offer consultations?
Yes! Every new client receives a complimentary consultation where we discuss your goals, assess your features, design your perfect look, and answer all questions. There's no obligation to book—it's just an opportunity to meet and plan.
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## Before Your Appointment
### How do I prepare?
**All PMU Services:**
- No alcohol 24 hours before
- Avoid blood thinners if possible (aspirin, ibuprofen)
- Come with a clean face (no makeup)
- Eat beforehand
**Brows:**
- Don't tweeze or wax 3 days before
- Don't tint brows 2 weeks before
- No retinol or acids on face for 1 week
**Eyeliner:**
- No lash extensions (they may loosen)
- Remove contact lenses
- No caffeine day of appointment
**Lips:**
- Take antiviral if prone to cold sores (start 2 days before)
- Exfoliate gently day before
### What should I bring?
Just yourself! We provide everything needed for your service. If you have reference photos of looks you like, feel free to bring those.
### Can I bring someone with me?
You're welcome to bring one support person, but we ask that they remain in the waiting area during the actual procedure for sterile protocol.
### How long will my appointment take?
- **Initial PMU:** 2-3 hours (includes consultation, design, numbing, application)
- **Touch-ups:** 1-2 hours
- **Lash Lift:** 1 hour
- **Brow Lamination:** 45 minutes
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## The Procedure
### What is the process?
1. **Consultation:** Discuss your goals and expectations
2. **Design:** Draw and perfect your desired shape
3. **Color Selection:** Match perfect pigment to your skin tone
4. **Numbing:** Apply numbing cream (20-30 minutes)
5. **Application:** Create your beautiful results
6. **Review:** Ensure you love the outcome
7. **Aftercare:** Detailed instructions provided
### Can I see the design before you start?
Absolutely! We draw the design with removable pencil first. You'll see exactly what it will look like, and we make adjustments until you're 100% happy. Nothing is permanent until you approve.
### Can I choose the color?
Yes! We'll discuss your preferences and show you options. We recommend colors based on your skin tone, hair color, and desired look, but the final decision is always yours.
### Will it look natural?
That's our specialty! We create results that enhance your features naturally. Your PMU should look like "you on your best day"—not obviously done.
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## After Your Appointment
### What is the healing process?
**Days 1-3:** Darker than final result, possible slight swelling
**Days 3-7:** Flaking and peeling (don't pick!)
**Days 7-10:** Lighter than expected (this is normal)
**Weeks 2-6:** Color returns to true shade
**Week 6-8:** Touch-up appointment to perfect results
### Can I wear makeup during healing?
No makeup on the treated area for 7-10 days. You can wear makeup on other areas of your face.
### What should I avoid?
**For 7-10 days:**
- Water on treated area (keep dry)
- Swimming, hot tubs, saunas
- Excessive sweating/exercise
- Sun exposure
- Touching or picking
- Sleeping on your face
**For 4 weeks:**
- Retinol, acids, exfoliants on treated area
- Direct sun (wear SPF after healing)
### What if I have questions during healing?
We're always available! Call, text, or email with any concerns. We provide aftercare instructions in writing, and our team is here to support you through the healing process.
### When do I come back for a touch-up?
Your initial service includes a complimentary touch-up at 6-8 weeks. This perfects color and shape after healing. It's a critical part of the process and highly recommended.
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## Maintenance
### How often do I need touch-ups?
**After initial + 6-8 week touch-up:**
- Brows: Every 12-18 months
- Eyeliner: Every 18-24 months
- Lips: Every 12-18 months
Regular touch-ups keep your PMU fresh and vibrant.
### What if I want to change the shape or color?
Minor adjustments can be made at touch-up appointments. Major changes may require additional sessions or correction work. We'll assess and recommend the best approach.
### What makes PMU fade faster?
- Oily skin
- Sun exposure without SPF
- Retinol, acids, exfoliants
- Swimming (chlorine)
- Frequent exfoliation
- Iron deficiency
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## Special Situations
### Can I get PMU if I'm pregnant or nursing?
No, we do not perform PMU on pregnant or nursing clients. We're happy to book you after you're done nursing!
### Do you work on all skin tones?
Yes! We have experience with all skin tones and ethnicities. Our color selection and techniques are customized to your unique complexion.
### What if I have allergies?
Please inform us of any allergies during consultation. We use hypoallergenic pigments, but if you have metal allergies or sensitive skin, we may recommend a patch test first.
### Can you cover old/bad PMU?
Often yes, but it depends on the existing work. Some may need lightening or removal first. Book a consultation and we'll assess what's possible.
### I have a medical condition—can I still get PMU?
Please inform us of any medical conditions. Some conditions may require doctor's clearance. We cannot perform PMU if you're on Accutane (must wait 6 months) or have certain autoimmune conditions.
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## Lash & Brow Services
### How long does a lash lift last?
6-8 weeks. Your natural lash growth cycle determines longevity.
### Can I wear mascara after a lash lift?
After 24 hours, yes! But many clients find they don't need it.
### How is eyebrow lamination different from PMU?
Brow lamination is temporary (6-8 weeks) and works with your existing brow hairs to create a fluffy, lifted look. PMU adds color and fills gaps permanently.
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## Booking & Policies
### How do I book?
- **Call:** (213) 670-3328
- **Visit:** [Contact Page](/pages/contact)
- **Walk-in:** Subject to availability
### What is your cancellation policy?
We require 24-hour notice for cancellations or rescheduling. Late cancellations or no-shows may forfeit deposit.
### Do you require a deposit?
Yes, a deposit is required to secure your appointment. This is applied to your service cost.
### What forms of payment do you accept?
Cash, credit cards, debit cards. Deposits can be paid online.
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## Still Have Questions?
We're here to help!
**Call:** (213) 670-3328
**Text:** (213) 670-3328
**Email:** info@perfectlinela.com
**Visit:** 3000 W 6th St, Suite 316, Los Angeles, CA 90020
Or book a free consultation where we can answer all your questions in person!
[Book Free Consultation](/pages/contact)
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